FAQ

Questions people actually ask

Can't find what you're looking for? Email us.

Getting started

Signing up & using Finacount

Do I need accounting experience to use Finacount?
No. Finacount is built specifically for people who don't have an accounting background — plain-language labels, a guided walkthrough on your first invoice, expense, or payroll run, and help built into the pages themselves.
Do I need a credit card to sign up?
No. Create your account and start using Finacount with your real company data right away — no card required up front.
How long does setup take?
A few minutes. Signup asks for your company name, industry, and country, sets up a starter chart of accounts automatically, and a guided walkthrough shows you exactly how to complete your first real task.
Can I invite my accountant or a teammate?
Yes, from Users & plan — as Admin, Accountant, or Viewer roles with different access levels. The Solo plan is limited to one seat; upgrade to Starter or higher to add teammates.
Pricing & billing

Plans, seats, and billing

What plans are available?
Solo ($10/mo, 1 seat), Starter ($20/mo, 2 seats), Growth ($25/mo, 4 seats), and Business ($40/mo, 8 seats) — extra seats beyond what's included are billed per seat on every plan except Solo. See the pricing page for full details.
Can I change plans later?
Yes, anytime from Users & plan. Switching down to a plan with fewer seats than you currently have requires removing teammates first.
Is there a contract or commitment?
No. Every plan is billed monthly with no lock-in — cancel anytime.
Cambodia & compliance

Local rules, built in

Is Finacount only for businesses in Cambodia?
Cambodia's tax and payroll rules (like NSSF) are built in from day one, but the core invoicing, expense tracking, and reporting works for any small business regardless of country.
What's QR pay?
Every invoice can include a payment QR code, so your customer can pay you straight from their banking app instead of chasing down bank details manually.
How does payroll handle NSSF?
NSSF contributions are calculated automatically as part of each payroll run for Cambodia-based employees, alongside standard tax withholding.

Still have questions?

We're happy to help before you sign up.

Email us